Newgni Newsletter 23 April 2012
You might have noticed that no interest was credited today in your account at Newgni. Jurgen informed that this is due a script error and it will be fixed later in the day. The email problems wherein some members was not getting the pin’s etc. was also solved. You can read the official update below -
Dear clients, friends and fans
Just a short update:
During the weekend it came to our attention that some parts of our script are functioning irregular. Namely the ‘Purchase Investments’ function and the part of the script that is adding interest to your account. We have located the problem and it is a maintenance utility script that is usually running in the background just for a second or two. This script is running in a infinite loop now, due to a improper configured config.sys file, as a result of the domain change from .com to .net.
Since all the files on our server are encrypted, they need to be taken care of by the script developer – in consequence there was little for us to do over the weekend, apart from localizing the problem.
We expect our developer to be available later today, since he his in the CST timezone.
Another problem that occurred after the domain change was that many members haven’t received system emails, like the mail with the login PIN. This problem was solved by our host Dragonara yesterday and we have received feedback from some members that they are receiving our mails now. If you still have problems receiving our emails, please check the spam/junk folder within your email account and add firstname.lastname@example.org to your contacts.
Sorry for the interruption, but secure webserver’s and scripts are rather complicated frameworks and the changes carried out during the past week were significant.
Thanks for your understanding and best regards,